Know Your Citizens for Transforming Public Service Delivery: A Step Taken in Nepal by National Governance Survey

Published date: 
Saturday, September 28, 2019

This study examined a way, using data made available by Nepal National Governance Survey 2017/18 conducted by Nepal Administrative Staff College, for the country to comply with the monitoring requirement for Sustainable Development Goals (SDG)’s governance target. Highlighting that the indicator asks peoples’ satisfaction regarding public services, the study presented that the Survey data could be referred for global monitoring requirements such as SDGs. This study, on the other hand, also found that high satisfaction rate by a global indicator .

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