Assertiveness skills

Introduction
Assertiveness is an important attribute in all walks of life, definitely in work life. Success at work, particularly in managerial role, has been found to be closely associated with one's ability to assert in situations of relationships with others-subordinates, superiors, colleagues and customers. Women managers, in particular, have difficulty in managing their relationships with others assertively and often they end up being at the losing end even when they don't need to.
The progression of women at workplace is often linked with what degree of assertiveness and what form of visibility they show in organizational setup. The recent trends show women who are assertive and confident but who can turn these traits on and off, depending on the social circumstances, get more promotions than either men or other women. Nepal Administrative Staff College (NASC) has firm belief that developing assertiveness starts with a good understanding of who we are and a belief in the value we bring in the organization. NASC has been offering this course with a hope it can contribute to the assertiveness of women managers. 
Course Content
This course aims to enhance assertive skills in women managers working at various organizations to develop their personality and add value to their career. 
Learning Objectives
Upon completion of this training, participants will be able to:
Identify and distinguish assertive, aggressive and passive behavior
Critically self- assess one’s personality 
Learn to say “No” when required 
Manage and channel emotions in a positive manner
Communicate effectively in professional and organizational setting 
Course Contents 
  1. Developing Assertive Skills for Women Managers
  2. Roles of women Managers
  3. Assertive behavior
  4. Assertiveness Skills
  5. Work Place Harassment
  6. Self Defense
Participant Profile
Women Managers (front line /middle level/executive level) working at various levels of different Government, non-government, private and public organizations
Duration
3-5 working days